Can I sell your products?
Please feel free to contact our sales representative, Matthew, for any partnership inquiries: Matthew@majesticpet.com
Where can I get instructions for my cat tree?
The cat tree installation instructions can be found in the product description, listed as#5. Please click here to view our cat tree options: Traditional Cat Trees Modern Cat Trees
How do I wash my pet bed?
Care and washing instructions for all pet beds can be found HERE. For an in-depth instructional video on how to wash your bagel bed, click HERE.
What is the correct size for my pet?
Pet crate sizing: You can find the correct crate size for your pet here. Pet bed sizing: You can find the correct crate size for your pet here.
Is there any manufacturer warranty?
We offer 30 days warranty against manufacturer defects. If you have received a defective product, we will replace the item or provide a refund within 30 days of the purchase date. NOTE: If you have purchased our product outside of…
What is the return policy?
If the item was purchased from MajesticPet.com: You may return any unused product(s) in its original packaging within 30 days of the original purchase date for a full refund. The customer is responsible for shipping charges both to the recipient…
When will my order ship?
Shipping Information: Monday-Thursday: Within 24 hrs of the original time the order was placed. Friday-Sunday: Your order will ship out by the following Monday. If you place your order by noon on Friday(PT), we will be able to ship your order out that…
Can I purchase replacement parts or covers?
Replacement parts: Yes, if you are interested in purchasing a replacement insert or cover for your pet bed, please click here .If you would like to order a replacement part for your cat tree, please contact us here Replacement covers:…