If the item was purchased from MajesticPet.com:

You may return any unused product(s) in its original packaging within 30 days of the original purchase date for a full refund. The customer is responsible for shipping charges both to the recipient and returned to the Majestic Pet Products warehouse.

If the item was purchased from a different store or website:

Please contact the customer support team from where you have purchased the item and inquire about their return policy. We do not provide any returns / exchanges for items purchased outside of MajesticPet.com.

ALL SALES ARE FINAL FOR CUSTOM AND EMBROIDERY BEDS